Data Protection Policy

Hibjaee's Privacy Policy — Your Data, Your Control

At hibjaee, every piece of your information is protected with the highest level of security. Find out clearly what data is collected, why it's retained, and how you can control it — all in one place.

Last Updated: January 2026

Our Commitment

Your data is never sold
All data encrypted with SSL
No Third-Party Sharing
Request data deletion at any time
Request data corrections anytime via 24/7 support
256-bit SSL Encryption
Secure Server Storage
KYC Verification Secured
No Third-Party Sharing
Right to Data Deletion

How hibjaee Protects Your Privacy

Your trust is our greatest asset — that's why data protection is built into every layer of our platform

Encrypted Data Transfer

All communications on hibjaee are secured with 256-bit SSL encryption. Your payment details, login data — none of it can be read by any third party.

Secure Server Infrastructure

Your data is stored on secure servers that comply with international security standards. Regular security audits and backups are performed.

Restricted Access

Your personal data is accessible only to authorized hibjaee staff, and strictly on a need-to-know basis. All access is logged.

Marketing Preferences

You can opt out of promotional emails and SMS at any time. hibjaee will never send you marketing messages without your consent.

Right to Data Deletion

You may request that all your data on hibjaee be deleted at any time. Except where required by law, your data will be deleted within 30 days.

Regular Policy Reviews

Hibjaee's Privacy Policy is updated on a regular basis. Members are notified by email ahead of any changes — nothing ever changes without notice.

Section 1

Introduction & Scope

Hibjaee's Privacy Policy applies to every member who uses our platform. It outlines what information we collect, how we use it, and the measures we take to keep your data secure.

Hibjaee believes that every member's privacy is a fundamental right. We will never use your information for unauthorized purposes or sell it to third parties.

Important: By creating an account or using the hibjaee platform, you agree to this Privacy Policy. This policy is part of our Terms & Conditions Part.

This Privacy Policy is prepared in compliance with the applicable data protection laws of Bangladesh. Where both English and Bengali versions exist, the Bengali version shall take precedence.

Section 2

What Information We Collect

Hibjaee only collects information that is necessary for managing your account, ensuring security, and meeting legal obligations.

2.1 Directly Provided Information

Data Type When It Is Collected Why It's Needed
Full Name At Registration Identity Verification & Payment Processing
Mobile Number At Registration OTP Verification & Communication
Email Address At Registration Account Notifications
National ID Card During KYC Verification Age & Identity Verification
Payment Information On Deposits/Withdrawals To complete transactions
Address During Registration / KYC Legal Obligations

2.2 Automatically Collected Information

Some information is collected automatically while you use hibjaee:

  • IP Address & Device Type
  • Browser & Operating System Information
  • Which pages you visited on the platform and how long you spent on each
  • Gaming activity logs (for security purposes)
  • Login Time & Location

Automatically collected data is used solely for security and fraud prevention. It is not used to show you advertisements.

Section 3

How Your Information Is Used

Hibjaee uses your information strictly for the purposes listed below — and nothing beyond that:

  • Account Management: Login, password reset, and profile updates.
  • Payment Processing: Processing deposits and sending withdrawals.
  • Security: Prevention of fraud, multiple accounts, and money laundering.
  • Customer Support: To respond to your complaints or inquiries.
  • Legal Obligation: To fulfill requests from government authorities.
  • Platform Development: Analyzing usage patterns to improve our services.
  • Promotional Communications: Only with your explicit consent.

Hibjaee never sells your information to advertisers or data brokers. Your gaming history is not shared with any third parties.

Section 4

Data Sharing & Third Parties

Hibjaee does not sell or rent your personal information. However, data may be shared in a limited number of circumstances:

4.1 Payment Providers

Information is shared with Mobile Pay, Nagad, Rocket, or your bank solely to process transactions. These providers operate under their own privacy policies.

4.2 Legal Obligations

Hibjaee is legally obligated to disclose information when required by a court order or a lawful request from a government authority. In such cases, we provide only the specific information requested.

4.3 Technology Partners

Only anonymized data necessary for game operations may be shared with game software providers or technology partners.

All third-party partners are required to comply with hibjaee's privacy standards. Any breach of contract will result in immediate termination of that partnership.

Section 5

Cookies & Tracking Policy

Hibjaee uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

5.1 Types of Cookies

  • Essential Cookies: Required for login sessions and security — these cannot be disabled.
  • Functional Cookies: To remember your preferences (language, theme).
  • Analytics Cookies: Collects site usage statistics — anonymous data only.

You can disable non-essential cookies through your browser settings. Please note that some features may not function properly if you do.

Section 6

Data Retention Period

Hibjaee does not retain your data longer than necessary. Separate retention periods are defined for different types of information:

Data Type Retention Period Reason
Account InformationUp to 5 Years After Account ClosureLegal Obligations
Transaction Records7 YearsFinancial Regulations
KYC Documents5 Years After Account ClosureIdentity Verification Law
Gaming Logs3 YearsDispute Resolution
Support Conversations2 YearsService Quality Improvement
Marketing DataUntil consent is withdrawnPromotional Communications

Once the retention period expires, data is securely deleted or anonymized.

Section 7

Your Data Rights

As a hibjaee member, you have the following rights over your own data. Contact our support team to exercise any of these rights.

1
Right to Access
You can request to view the personal information we hold about you.
2
Right to Rectification
You may request corrections to any information that is inaccurate or out of date.
3
Right to Erasure
Request deletion of your data where there is no legal obligation to retain it.
4
Right to Data Portability
You can request your data in a machine-readable format.
5
Right to Object
You may object to your data being used for marketing or profiling purposes.
6
Right to Withdraw Consent
Any consent given can be withdrawn at any time.

Hibjaee will respond to any rights request within 30 days of receipt. In complex cases, this may extend to a maximum of 60 days, and you will be notified in advance.

Section 8

Protection of Children & Minors

Hibjaee strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.

  • Age verification is mandatory at the time of registration
  • A national ID or birth certificate may be requested if there is any doubt
  • Any account identified as belonging to a minor is immediately suspended
  • Any data collected from minors is permanently deleted

If you believe a minor is using hibjaee, please notify us immediately at support@hibjaee.com.

Section 9

Security Measures

Hibjaee maintains both technical and organizational measures to protect your data. For us, security is an ongoing process — not a one-time task.

Technical Measures

  • 256-bit SSL/TLS encryption across all data transmissions
  • Passwords are stored using bcrypt hashing — no one can view them directly
  • Two-factor authentication (2FA) is available
  • Automated suspicious activity detection system
  • Regular Security Penetration Testing

Organizational Measures

  • Regular Data Protection Training for Staff
  • Data Access on a Need-to-Know Basis
  • Members will be notified within 72 hours in the event of a data breach

If you suspect a data breach, change your password immediately and notify us at support@hibjaee.com. hibjaee will investigate promptly and take appropriate action.

Section 10

Policy Changes & Updates

Hibjaee may update this Privacy Policy when necessary. However, members will always be notified before any significant changes take effect.

  • You will be notified by email at least 14 days before any changes take effect
  • A clear notification will be posted on the platform
  • Archived versions of previous policies are available
  • If you do not agree to the updated policy, you will have the option to close your account

Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

Section 11

Contact & Complaints

For any privacy-related questions, requests, or complaints, hibjaee's dedicated support team is always ready to help.

Email
support@hibjaee.com
Live Chat
24/7 in Bangla
Response Time
Within 30 Days
Your Data Is Secure

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Your privacy is our responsibility. Register with confidence — your information is always kept secure.

256-bit SSL Data Is Never Sold 18+ Only
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