Legal Document

Hibjaee's Terms & Conditions — fully in Bangla

Please read these terms and conditions carefully before opening an account with hibjaee. Everything you need to know about accounts, payments, bonuses, gaming rules, and your rights is clearly laid out here.

Last updated: January 2026

What's in this document

  • Account Registration & Eligibility
  • Deposit & Withdrawal Rules
  • Bonus & Promotion Terms
  • Gaming Rules
  • Responsible Gaming Policy
  • Account Closure & Appeals

Why reading these Terms & Conditions matters

Hibjaee's Terms & Conditions clearly outline your rights and responsibilities — knowing them is essential to staying protected

Your Security Guaranteed

Hibjaee's Terms & Conditions are designed to protect your account, funds, and personal information. Every rule has been written with members' best interests in mind.

Fully in Bengali

Most platforms have their Terms & Conditions in English. hibjaee believes every member deserves to understand the terms in their own language — which is why everything is written in Bengali.

Clear & Transparent

No hidden terms. Bonus wagering requirements, withdrawal limits, reasons for account closure — everything is stated openly and clearly.

Clear Payment Rules

Minimum deposit, withdrawal process, processing time — all clearly stated so there's no confusion about payments.

Transparent Bonus Terms

Find out everything here — how many times you need to wager each bonus, how long it's valid, and which games it can be used on.

Regular Updates

Hibjaee's terms and conditions are updated regularly. Members are notified by email and in-app notification before any changes take effect. Existing rules are never changed without notice.

Section 1

General Information & Introduction

These terms and conditions constitute a legally binding agreement between the hibjaee online gaming platform and its members. By creating an account on hibjaee, you fully agree to and accept these terms.

Hibjaee is a safe and trusted online gaming platform for users in Bangladesh. These terms apply in both English and Bangla. In the event of any conflict, the Bangla version shall take precedence.

Important: If these terms are updated, hibjaee will notify you in advance at your registered email address. Continued use of the platform following any changes will be considered acceptance of the revised terms.

Hibjaee reserves the right to amend these terms and conditions, in part or in full, at any time. However, such changes will never affect transactions that have already taken place.

Section 2

Account Registration & Eligibility

2.1 Age Requirement

You must be at least 18 years old to open an account with hibjaee. Account registration by anyone under 18 is strictly prohibited. hibjaee may request a national ID card or birth registration certificate to verify your age.

2.2 One Account Policy

Each individual may register only one hibjaee account. Opening multiple accounts is strictly prohibited — if detected, all associated accounts will be closed and any balances may be forfeited.

2.3 Accuracy of Information

All information provided at the time of registration must be truthful and accurate. hibjaee reserves the right to suspend any account found to contain false or misleading information.

  • Full name (as per national ID card)
  • Active mobile number
  • Valid email address
  • Valid Bangladesh address

Opening an account under someone else's name or a false identity is a punishable offence. hibjaee will take immediate action upon detecting any such account.

Section 3

Deposit & Payment Rules

Hibjaee accepts deposits via Mobile Pay, Nagad, Rocket, and direct bank transfer. All deposits must be made in Bangladeshi Taka (BDT).

Payment Methods Minimum Maximum Processing Time
Mobile Pay৳100৳50,000Instant
Nagad৳100৳50,000Instant
Rocket৳100৳50,000Instant
Bank Transfer৳500৳2,00,0001–4 hours

Before making a deposit, please ensure you are sending funds to hibjaee's official payment number. hibjaee is not responsible for money sent to an incorrect number.

Hibjaee never accepts third-party payments. All deposits must be made from a payment method registered in your own name on your account.

Section 4

Withdrawal Rules & Process

To withdraw winnings from hibjaee, you must first complete account verification. Withdrawals are not available on unverified accounts.

4.1 Withdrawal Limits

  • Minimum withdrawal: ৳500
  • Daily maximum: ৳1,00,000
  • Weekly Maximum: ৳5,00,000
  • Monthly Maximum: ৳15,00,000

4.2 Processing Time

Withdrawal requests are typically processed within 1–24 hours. During weekends or peak hours, processing may take up to 48 hours. VIP members' withdrawals are processed on a priority basis.

4.3 Verification Process

For large withdrawals (৳50,000 or above), hibjaee may request additional verification. This is done solely for your security. Any delay in providing the required documents may put your withdrawal on hold.

Winnings from bonuses must meet the wagering requirements before any withdrawal can be made. Withdrawing before fulfilling the wagering requirements will result in the bonus being voided.

Section 5

Bonus & Promotion Terms

Hibjaee offers a range of bonuses — welcome bonuses, reload bonuses, cashback, free spins, and special festive offers. Each bonus comes with its own set of terms and conditions.

5.1 Wagering Requirements

To withdraw a bonus, you generally need to wager the bonus amount a set number of times. For example, a 30x wagering requirement on a ৳1,000 bonus means you must place ৳30,000 in bets.

5.2 Bonus Validity

  • Welcome Bonus: 30 days
  • Reload Bonus: 14 days
  • Free Spins: 7 Days
  • Cashback: 7 Days

5.3 Bonus Usage Terms

  • A member may only use one bonus at a time
  • Bonuses cannot be transferred to another account
  • Some bonuses may not apply to certain games
  • Bonuses may be voided if suspicious betting patterns are detected

Hibjaee reserves the right to modify, suspend, or cancel any promotion at any time. If the terms of a bonus offer are unclear, please contact customer support.

Section 6

Gaming Rules

All games on hibjaee are run fairly and transparently. Every game is RNG (Random Number Generator) certified and undergoes regular third-party audits.

6.1 Game-Related Disputes

In the event of any dispute over a game result, hibjaee's server logs will serve as final evidence. Disputes must be submitted within 72 hours of the game result being published.

6.2 Technical Issues

If your internet drops or a technical issue occurs during a game, the decision will be based on the last record saved on hibjaee's servers. Where a member suffers a loss in such cases, reasonable compensation will be provided.

6.3 Demo Mode

Playing in hibjaee's demo mode is completely free and no real money can be won. Demo mode is available solely to help players familiarise themselves with the games.

Section 7

Prohibited Activities

The following activities are strictly prohibited on hibjaee and may result in account closure and balance forfeiture:

  • Creating or operating multiple accounts
  • Exploiting the bonus system in bad faith (bonus abuse)
  • Attempting to hack or manipulate game software
  • Money laundering or use of illegally obtained funds
  • Unauthorized access to another member's account
  • Using bots or automated software to play games
  • Depositing Using Another Person's Payment Method
  • Verifying an account using false information

Hibjaee is legally required to report any suspected money laundering to the relevant authorities. There will be no exceptions to this policy.

Section 8

Responsible Gaming Policy

Hibjaee firmly believes that gaming is meant to be a form of entertainment, not a source of problems. That's why hibjaee encourages every member to play responsibly.

8.1 Control Tools

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Session Timer: Decide in advance how long you will play
  • Cooling-Off Period: Take a break from 1 day up to 6 months
  • Self-Exclusion: Take a Long-Term Break from Gaming

To use these tools, contact customer support or go to your account settings. For more details, visit our Responsible Gaming View Page.

Section 9

Account Closure & Appeals

Hibjaee may close an account without prior notice in any of the following circumstances:

  • Violation of these terms
  • If the submission of false information is proven
  • In the Event of Fraud or Attempted Deception
  • If bonus abuse is detected
  • At the Member's Request (Voluntary Closure)

9.1 Appeal Process

If you wish to appeal an account closure decision, you may do so within 30 days by emailing support@hibjaee.com. hibjaee will respond within 14 business days.

If you wish to voluntarily close your account, please contact customer support after your withdrawal has been processed. If your balance is zero, the account can be closed immediately.

Section 10

Privacy & Data Protection

Hibjaee treats the protection of your personal information as a top priority. Details provided during registration are used solely for account management and fulfilling legal obligations.

  • Your information is never sold to third parties
  • All data is protected with SSL encryption
  • Information is not shared with authorities unless required by law
  • You can view or update your information at any time

For more details, visit our Privacy Policy View Page.

Section 11

Limitation of Liability

Hibjaee is not liable for the following:

  • Games lost due to your internet connection being disconnected
  • Losses caused by technical issues on your device
  • Delays or issues on the part of third-party payment providers
  • Loss Resulting from Voluntarily Sharing Account Credentials
  • Unexpected technical outages or force majeure events

Where hibjaee has taken all reasonable measures but a loss still occurs, the maximum liability shall be limited to the value of the transaction in question.

Section 12

Contact & Support

If you have any questions or concerns regarding these Terms & Conditions, hibjaee's customer support team is always ready to help.

Email
support@hibjaee.com
Live Chat
24/7 Support in Bengali
FAQ
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