Gaming should be a source of fun — not stress or problems. hibjaee wants you to always know your limits, stay level-headed, and play responsibly. Read on to learn how you can enjoy a safe and responsible gaming experience.
Responsible Gaming means treating gaming purely as entertainment. hibjaee believes that gaming is truly enjoyable only when you know your limits, stick to a budget, and keep a clear head.
It's easy to spend more time or money than intended when chasing a win or trying to recover losses. hibjaee wants to help you avoid that trap, which is why we've put together a set of practical tools and guidelines to keep you on track.
Remember — Responsible Gaming isn't a sign of weakness. It's the mark of a smart player. Building a responsible gaming culture at hibjaee is one of our core commitments.
Key message: Gaming is entertainment, not an investment. Only bet what you can afford to lose.
Set a spending limit before you start playing. When you hit that limit, stop.
Set a fixed amount of time you'll spend playing each day or week. Use an alarm or timer to keep yourself on track.
Never chase losses by placing bigger bets — it's the most common mistake players make.
Don't play when you're tired or stressed. A clear head leads to better decisions.
Special features hibjaee offers to protect your wellbeing
Set your own daily, weekly, or monthly deposit cap. Lowering your limit takes effect immediately; increasing it requires a 7-day waiting period.
Set a maximum time limit for each gaming session. When the time is up, hibjaee will automatically end the session and send you an alert.
If you feel like you need a break, you can temporarily close your account for anywhere between 24 hours and 6 weeks. During this time, logging in or making deposits will not be possible.
If you need a longer break, you can close your account for anywhere between 6 months and 5 years. Permanent self-exclusion is also available — and cannot be reversed.
Your game will automatically stop once you've lost a set amount. This limit can be configured on a daily or weekly basis.
At regular intervals, hibjaee will remind you how long you've been playing and how much you've spent — so you can stay aware.
Log in to your hibjaee account and activate these tools in just a few steps
Log in → go to "My Account" → "Responsible Gaming" section. All protection tools are available there.
Instant activationIf you can't find the tool directly, contact a support agent via 24/7 live chat. They'll assist you right away.
24/7 SupportFor permanent self-exclusion or long-term limits, email support@hibjaee.com. Requests are processed within 24 hours.
Processed confidentiallyWhen gaming crosses the line from entertainment into a problem, certain signs begin to show. If any of the following apply to you, it may be time to seek help.
Answer the questions below honestly. If most of your answers are "Yes", please speak with hibjaee's support team.
Review your answers. If you answered "Yes" to 2 or more questions, please reach out to hibjaee's support team or use the self-exclusion tool. Your wellbeing is what matters most.
Use these tips to keep your daily gaming enjoyable and in control
Questions our members ask most about Responsible Gaming
For any questions or support around responsible gaming, hibjaee is always here to help
Reach our support team anytime and chat directly in Bangla. It's the fastest way to get help.
Active 24/7Email us for detailed requests or permanent self-exclusion. We respond within 24 hours.
support@hibjaee.comLog in to your account and set deposit limits, session time, or a cooling-off period directly.
Log in to set upFun and responsibility go hand in hand. Join hibjaee, set your own limits, and enjoy the experience with total peace of mind.